Privacy Policy for Sonoma Property Management
At Sonoma Property Management, we are committed to protecting the privacy and confidentiality of the personal information entrusted to us by our clients, tenants, property owners, contractors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
Information We Collect
Depending on your relationship with us, we may collect personal information including:
* Name
* Mailing address
* Email address
* Telephone number
* Government-issued identification (where required)
* Employment and income information for rental applications
* Credit and background check information (with your consent)
* Banking or payment information
* Emergency contact information
* Maintenance requests and communications
* Property ownership information
* Website usage information, including IP address, browser type, and cookies
How We Use Your Information
We collect and use personal information to:
* Manage residential and commercial rental properties
* Process rental applications
* Screen prospective tenants
* Prepare leases and tenancy agreements
* Collect rent and other payments
* Coordinate repairs and maintenance
* Respond to inquiries and service requests
* Communicate important property information
* Meet legal and regulatory obligations
* Improve our website and customer service
We collect only the information necessary to provide our services.
Consent
Whenever possible, we obtain your consent before collecting, using, or disclosing your personal information. Consent may be expressed in writing, verbally, electronically, or implied where appropriate under applicable law.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information when necessary to:
* Property owners we represent
* Credit reporting agencies (with your consent)
* Contractors and maintenance providers
* Financial institutions
* Legal advisors
* Insurance providers
* Government agencies or regulators when required by law
* Courts or law enforcement where legally required
Third-party service providers are expected to protect your information and use it only for authorized purposes.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, loss, misuse, or alteration.
While no method of electronic transmission or storage is completely secure, we continually work to maintain appropriate security measures.
Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, it is securely destroyed or anonymized.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
* Improve website functionality
* Analyze website traffic
* Enhance user experience
* Remember user preferences
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Websites
Our website may contain links to third-party websites. Sonoma Property Management is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete.
Requests may be subject to identity verification and applicable legal limitations.
Children’s Privacy
Our services are intended for adults involved in renting, owning, or managing property. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The most current version will always be posted on our website with the effective date.
Contact Us
If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:
Sonoma Property Management
Email: info@sonomaproperty.ca
Phone: 613-551-9025
Mailing Address:
4976 Rosebush Dr,
Martintown,
Ontario, K0C 1S0
We will respond to privacy-related inquiries as promptly as reasonably possible.